Privacy Policy

Introduction

Harbor-cosmos ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address) when you submit service requests
• Technical data including IP address, browser type, and operating system
• Usage data about how you interact with our website
• Service preferences and vehicle information you provide

How We Use Your Information

We use collected information for the following purposes:

• To process and respond to service requests
• To communicate with you about our services
• To improve our website functionality and user experience
• To comply with legal obligations
• To maintain security and prevent fraud

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit forms or accept cookies
• Contractual necessity to provide services you request
• Legitimate interests in operating and improving our business
• Legal compliance where required by law

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share information with:

• Service providers who assist in operating our business (payment processors, email services)
• Legal authorities when required by law or to protect our rights
• Business successors in the event of a merger or acquisition

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Service request data is typically retained for seven years in accordance with business record-keeping requirements.

Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to processing of your data
• Request restriction of processing
• Request transfer of your data to another organization
• Withdraw consent where processing is based on consent

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses essential cookies to ensure proper functionality. For detailed information about our cookie usage, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection law.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy regularly.

Contact Information

For questions about this privacy policy or to exercise your data protection rights, please contact us at:

Harbor-cosmos
47 Riverside Industrial Estate
Southampton, SO15 4JN
United Kingdom
Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.